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Terms & Conditions

Daily Milk Scheme:

  • Casa Needs will deliver the milk for daily basis for entire month only in Morning. (Evening Milk only available in Indirapuram - Ghaziabad)
  • Daily milk scheme is available @ ₹100/- per momth. This is for 1 day or all 30/31 days for the month.
  • Milk payments are either in advance or at the time of delivery (same day). There is no after payment option.
  • Only packed milk items will be delivered, no open/bottle milk will be provided.
  • We will not charge the amount above MRP of any milk product.
  • FREE Milk Scheme: 1 Litre free milk will be given to a new customer for 1st five days on following conditions:
    • Customer has to enroll for full month subscription on advance basis.
    • This scheme is not applicable to daily,weekly or fortnightly customers.
    • Customer has to be in the same plan for at least six months. Customer cannot change the plan for six months. If customer wants to stop the services before six months then customer has to pay the amount of free milk supplied.
  • Return Policy:
    • We will not return/refund any torn packets.
    • We will not accept any packets after due date.
    • We should get the information on same day of Delivery.
    • Milk packets will be exchanged with other milk packets in same category, No cash will be return.


Monthly Plan Scheme

  • Monthly plan can be given on the sole discretion of the Company.
  • Customer has to provide Post-Dated Cheque (PDC) to get this scheme for security purpose.
  • Monthly Limit is available only on Grocery, Fruits and Vegetable products. Not Applicable on Daily Milk Scheme.
  • Customer will get the store credits of the same amount of cheque provided. Customer has to pay all the amount after the credits are finished.
  • Customer has to pay INR 150 + 18% GST through same cheque book.
  • This scheme is available for domestic customers (Not applicable Commercial Customers).
  • This scheme is valid only in Indirapuram - Ghaziabad


Vegetables & Fruits:

  • We will deliver the Fruits & Vegetables between 3 hours after the successful order.
  • Prices are subject to change depending on the market.
  • You can order from the following ways:
  • Return Policy:
    • We will not accept any return after the delivery completion. Please check all the items at the time of delivery and return back the same to delivery boy immediately. No Questions will be asked.
    • Cut vegetables / fruits will not be return.


    Grocery, HouseHold, Bakery and Personal Care

    • We will deliver the products between 3 hours after the successful order.
    • Prices are subject to change depending on the market.
    • Only Milk Prodcuts will not be delivered in any scheme.
    • Return Policy:
      • We will not accept any return after the delivery completion. Please check all the items at the time of delivery and return back the same to delivery boy immediately. No Questions will be asked.
      • Torn / Open products will not be return.
      • All refunds will be made in form of Store Credits


    Payment Modes:

    • Cash on Delivery.
    • Cheque / DD favoring "Casa Needs".
    • Offline Credit / Debit Card Swipe (All major Cards except American Express)
    • Bank Transfers: Current A/c: 0883 1100 631 626 (IFSC: PSIB0000883)
    • Online: Payments
    • Mobile Wallets: 999 740 7777 (PayTM, Airtel Money, Jio Money, MobiKwik)
    • BitCoin: Only on Desktop Site.

    Note: Milk payments can be done by Cash, PayTM, Bank Transfer or Cheque/DD. No Card Swipe or Online payment is accepatable for Milk Payments.


    For any complaints / suggestions, please send a mail to info@casaneeds.com